Privacy Policy

Hi there! We want to let you know how we collect information so that you can feel comfortable sharing it with us. That’s why we have this privacy policy which outlines the way we at THE INARRA PTY LTD t/as THE INARRA (ABN 87 651 412 681) collect, hold, use and disclose personal information.

WHAT PERSONAL INFORMATION WE COLLECT & HOW AND WHY WE COLLECT IT?

What personal information do we collect?

The personal information we collect is generally limited to:

However, we may also collect:

• name and contact details;
• and any communications we have.
• information about how you use our website, via third parties.

How do we collect your personal information?

The main way we collect information is when you give it to us. You might do this by filling out forms on our website like sign-up or intake forms. Or you might give us information through phone calls, emails, or social media. On occasion we may also collect information from the person that referred you, or other people or organisations. We love hearing from you, and we promise to keep your information safe and secure. We also use cookies on our website. These are little bits of data that help our website work better. They might identify you and keep track of the pages you visit. This helps us improve our website and make it more secure. Plus, it makes it easier for you to use our website! You won’t have to fill in your information again and again. At times personal information may also be gathered from third parties, such as Google Analytics or Facebook Pixel. These third parties may use cookies, web beacons and similar technology to collect or receive information about your habits on the internet.

Why do we collect your personal information?

We need your personal information to:

We also collect personal information to analyse and enhance our business operations and improve your experience with our business. This is used as statistical information to analyse our website traffic and to customise the content and advertising we provide.

• communicate with you in relation to your enquiry;
• send you news if you have signed up (you can unsubscribe at any time);
• conduct our business, and enable your use of our website, products and services; and
• in some cases, to comply with our legal obligations, such as record keeping.

You can opt out of the collection and use of this information by changing your privacy settings or opting out. To opt out of Google advertising you can go here: https://tools.google.com/dlpage/gaoptout To change your Facebook ad preferences you can go to “Facebook Help Centre”, “Manage my account” and “Ad preferences”.

WORKROOM — OUR FLEXIBLE WORK PLATFORM

Our website is also home to Workroom, our platform connecting people looking for genuinely flexible work with employers offering it. This part of our privacy policy explains how we handle your information when you use Workroom. It applies in addition to everything above. What we collect if you are a candidate If you create a candidate profile, we collect:

give us;

expectations and the flexibility you need;

We do not collect sensitive information about you (as that term is defined in the Privacy Act 1988 (Cth)) unless you give it to us voluntarily and consent to us using it, or the law permits or requires us to collect it. Please do not put sensitive information in your profile unless it is genuinely relevant to the work you are looking for.

• your name, contact details and the profile you build;
• your resume or curriculum vitae, cover letters and any other application materials you submit;
• your work history, qualifications, licences, registrations and the referee details you choose to
• information about what you are looking for, such as your availability, notice period, salary
• your entitlement to work in Australia, as you tell it to us; and
• your communications with us and with employers through the platform.

What we collect if you are an employer

If you register an employer account, we collect your business details including your ABN or ACN, the contact and account details of your authorised users, the listings you publish, your billing and payment details, and your communications with us and with candidates through the platform.

How your information is shared with employers

This is the important one, so we want to be clear about it. If you make your profile visible to employers, or you apply for a listing, we give your profile and your application materials to the relevant employer. That is the whole point of the platform, and it only happens because you have chosen to make it happen. Employers are separate organisations. Once we pass your information to an employer, that employer holds it in its own right and handles it under its own privacy policy and its own obligations at law. Under our Employer Terms and Conditions we require every employer to:

information;

own people and advisers who need it for that recruitment process;

We impose these obligations, but we cannot control what an employer actually does once your information is in their hands, and we are not responsible for an employer’s acts or omissions. If you think an employer has misused your information, please tell us at info@theinarra.com. We may review the issue and take action under our Employer Terms, and you can also complain to the employer or to the Office of the Australian Information Commissioner.

• use your information only for a genuine recruitment process connected to a role;
• not scrape, harvest, bulk download or build databases or talent pools from candidate
• not sell, licence, publish or otherwise pass your information to anyone else, other than their
• not use your information for unrelated marketing;
• not use your information to train or develop artificial intelligence or machine learning models;
• store your information securely and destroy or de-identify it when it is no longer needed; and
• comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Things we will never do without asking you first

We will not do any of the following unless you have given us your separate, express consent at the time:

issued them;

We will also never contact your current employer, or tell your current employer that you have a profile, unless you ask us to or the law requires it. Employers may ask you for these consents directly as part of their own process — that is between you and them.

• contact your referees, or your current or former employers, for a reference;
• verify your qualifications, memberships, registrations or licences with the organisation that
• obtain a police check, criminal history check, bankruptcy check, credit check or medical check;
• verify your entitlement to work in Australia with a government authority;
• give your information to a third party for competency or psychometric testing; or
• photograph, film or record you, or use any photograph, film or recording of you.

Messages we send you

While you hold an account we will send you service messages by email, SMS and in-app notification about your account, your applications and anything affecting the platform. You cannot opt out of those while you have an account, because you need them. Job alerts, newsletters and other marketing are different — those are opt-in, and you can turn them on or off at any time in your account settings or by clicking unsubscribe.

Pausing, hiding and deleting your profile

Your profile is not deleted when you accept a role. Work and family circumstances change, and we want it to be easy to come back. You can pause or hide your profile at any time so employers cannot see or search it, and you can permanently delete your profile and close your account whenever you like. If you delete your profile, we delete or de-identify your personal information, except information we are required or permitted by law to keep, information we need to resolve a dispute or enforce our terms, and information we have already given to an employer (which that employer then holds). If your profile has been paused or inactive for 12 months we may get in touch, and if we do not hear back within a reasonable period we may delete or de-identify it. We will give you at least 30 days’ notice before we do.

De-identified information

We create aggregated, de-identified data from activity on the platform so we can improve the service and report on flexible work trends. That data does not identify you and is not capable of reasonably identifying you.

WHEN DO WE DISCLOSE PERSONAL INFORMATION & HOW YOU CAN ACCESS IT?

When do we disclose your personal information?

We use reasonable precautions to make sure your information stays safe and secure. Only authorised personnel can access it, and we keep it in accordance with our legal record keeping obligations. When we don’t need it anymore, or when it is unsolicited, we destroy it appropriately. We generally will not disclose your personal information unless we have your consent, it’s required by law*, or it’s necessary for us to provide you with our services. * This can include where we are of the reasonable belief that there is a serious risk to life, health or safety of you or another person. For example, if there is evidence of clear danger of harm to self- and/or others, we may be legally required to report this information to the authorities responsible for ensuring safety. This includes if there is a strong suspicion of physical, sexual or emotional abuse, or neglect, or exposure to family violence of any person under 18 years of age. A court order could also require us to release information contained in records. Sometimes we do disclose your personal information where it is necessary to obtain third-party services, like analytics, data storage, payment providers or advertising services. These third parties may be overseas. We do our best to make sure the providers we use comply with privacy laws and regulations. You can opt out of the collection and use of this information by changing your privacy settings or opting out. The overseas recipients to whom we are likely to disclose your personal information (including our analytics, data storage, payment and advertising service providers) are likely to be located in the United States, the United Kingdom, the European Union and Singapore.

How can you access or delete your information?

If you want to access, correct or delete your information, please email us at info@theinarra.com. We’re happy to help, unless we’re required by law to withhold it. And if you have any concerns at all about your privacy, please also email us at info@theinarra.com. You can also make a complaint with the Office of the Australian Information Commissioner by phone on 1300 363 992, online at http://www.oaic.gov.au where you can go to the “Lodge a Privacy Complaint with us” page, or post to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney, NSW 2001.

ADDITIONAL PROVISIONS FOR EUROPEAN CITIZENS

If you are a resident of the European Economic Area (“EEA”) or the UK you have certain rights and protections under the General Data Protection Regulation (“GDPR”) or its UK equivalent, The Data Protection Act 2018. We want you to know that we take these rights seriously and will always do our best to protect your personal information. We’re what’s called a “controller” under the GDPR as we collect, use and store your personal information to provide you with our website services and information about them. We’ll always rely on a lawful reason for processing your information like:

on that consent, and only use the personal or sensitive information for the specific purpose for which you have given consent; and

means of processing your personal information.

• where you have given us valid express consent to use your personal information we will rely
• where we need to comply with the law or act in an emergency, we will rely on that lawful

Your Rights

As an EEA or UK resident, you have various rights including the right to be informed; right of access; to rectification; to object; to restrict processing; to erasure or to be forgotten; to data portability; and the right not to be subject to automated processing. If you want to access personal information we hold about you, or ask that the information be corrected, or deleted or otherwise exercise your rights, please contact us at info@theinarra.com. You can also opt out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. In some circumstances where we have a legal basis to do so we may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.

Security

We keep all personal information on our website platform confidential and secure, and it can only be accessed by authorised personnel. We collect what’s necessary, and keep it only as long as is necessary, taking into account the purpose for which it was collected. We implement and maintain appropriate technical, security and organisational measures to protect your personal information against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of personal information and we have adequate cyber security measures in place. By providing us with your personal information you consent to us disclosing it to third parties who reside outside the EEA countries and the UK. We will ensure that those third parties are GDPR compliant as much as possible.

Thank you!

Thank you for trusting us with your personal information. Above all, we will do our best to keep it safe and use it responsibly.

Last updated: 6 October 2026